Even as dine-in traffic continues to pick up, demand remains high for off-premise dining. From delivery to drive-thru, studies show that 43 per cent of full-service restaurants accounted for more off-premise business in 2023 than five years ago, and 26 per cent of operators plan to add more options to their off-premise offerings this year.
With restaurants reporting that online ordering makes up about 23 per cent of their revenues, and 52 per cent of consumers saying that takeout is “an essential part of their lifestyle,” it looks like off-premise dining is here to stay. Not only are consumers ordering meals to enjoy at home, but over half said that they would add to their at-home meal by ordering an entrée or a dessert from a restaurant.
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