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Insight of the Day: Online food delivery menus missing key nutritional information: Study

A study conducted by researchers from the University of Sydney has revealed that online food delivery menus on popular platforms like UberEats, Menulog, and Deliveroo are lacking key nutritional information, making it challenging for consumers to make healthy choices when ordering food.

The study found that less than 6 percent of menus on these online food delivery apps provided complete nutritional labeling for the menu items. This lack of information could have a significant impact on consumers' ability to make informed decisions about the nutritional content of the food they are ordering.

Lead study author Sisi Jia highlighted that menu labeling has been shown to have a positive impact on consumer choices, with those provided with nutritional information more likely to select meals with lower energy content. Despite the increasing demand for food delivery services, the implementation of menu labeling on online platforms remains unclear.

The researchers emphasized that the rapid growth of online food delivery services, especially during the pandemic, has made it easier for consumers to access food of potentially low nutritional quality. The absence of comprehensive nutritional information on these platforms can lead to unintended consequences for consumers' diets and overall health.

This study underscores the importance of ensuring that online food delivery platforms provide transparent and accurate nutritional information to empower consumers to make healthier food choices when ordering meals online. By making this information readily available, online food delivery services can contribute to promoting healthier eating habits among their users.

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