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Insight of the Day: Are brands marketing luxury wrong? Getty data shows consumer mismatch

Writer: InsightTrendsWorldInsightTrendsWorld

Why is this topic trending?

  • "The White Lotus" Popularity: The return of HBO's hit show "The White Lotus," set in Thailand, is significantly influencing travel trends and marketing strategies.   

  • Luxury Travel Interest Surge: The show is cited as a driver for an increased interest in "luxury travel" visuals, indicating a shift in consumer desires.

  • Marketing Disconnect: The article highlights a gap between how luxury travel brands are visually marketing and what imagery actually resonates with potential travelers from Australia and New Zealand (ANZ).

  • Authenticity vs. Luxury in Travel Marketing:  The core tension explored is whether simply showcasing luxury is enough, or if authenticity and local experiences are more effective in attracting travelers.

  • Social Media and Video Importance: The article emphasizes the critical role of social media and video content in travel marketing, particularly for younger consumers.   

Overview

The article "HBO’s hit show The White Lotus has returned, leading luxury brands to jump on the hype" discusses how luxury brands are leveraging the popularity of "The White Lotus" to boost their travel marketing campaigns. While the show's Thailand setting has increased interest in luxury travel visuals, Getty Images' VisualGPS research reveals that simply showcasing luxury isn't enough to attract Australian and New Zealand holidaymakers. The research indicates a preference for authentic imagery featuring unique experiences, local culture, and natural beauty over generic luxury visuals. The article advises travel brands to incorporate humor, diversity, social media engagement, and video content into their marketing strategies to effectively capitalize on the "White Lotus" hype and resonate with ANZ travelers.

Detailed Findings

  • "The White Lotus" Effect: The new season of "The White Lotus," set in Thailand, is driving a surge in interest in "luxury travel" visuals.

  • Getty Images VisualGPS Research:  Reveals a disconnect between travel brands' visual strategies and what influences ANZ travelers' decisions.

    • Less than 3% of popular travel visuals show unique Thai activities.

    • Less than 2% show locals and local culture.

    • Dominant visuals are relaxing, serene, picturesque (similar to "White Lotus" cinematography).

  • ANZ Traveler Preferences:

    • Authenticity: Prefer images created without AI, valuing originality.

    • Unique Experiences: Drawn to visuals of people in memorable, unique activities.

    •   Local Connection: Prefer visuals showcasing local residents and culture.   

    • Natural Beauty:  Value real photography/footage highlighting landscapes and nature.

  • Increased Search for "Luxury Travel" Visuals: Getty Images saw a 12% increase in Australian businesses searching for "luxury travel" content in February 2025.

  • Getty Images Advice for Travel Brands:

    • Go Beyond Luxury: Highlight authentic experiences, local culture, and natural beauty, not just "glitz and glam."

    • Appeal to Humor: Use humor and levity in marketing to resonate across demographics and markets seeking escape and laughter.

    • Diversify and Be Inclusive: Feature diverse demographics (age, ethnicity, body type, disability) in visuals to broaden appeal beyond white millennials.

    • Social Media is Key: Utilize social media with "candid travel imagery" and video to engage younger consumers and generate interest.   

    • Don't Forget Video:  59% of ANZ consumers prefer video for travel company information, yet less than 5% of popular travel imagery used by Australian businesses is video.

Key Takeaway

While "The White Lotus" has boosted interest in luxury travel, travel brands targeting Australian and New Zealand audiences need to move beyond generic luxury visuals. Authenticity, unique experiences, local culture, humor, diversity, social media engagement, and video content are crucial elements for effective marketing that resonates with ANZ travelers and capitalizes on the "set-jetting" trend.

Main Trend

Authentic & Experiential Travel Visuals

Description of the Trend (Name it): Authentic & Experiential Travel Visuals

This trend describes the shift in travel marketing from generic luxury imagery towards authentic visuals that showcase unique experiences, local culture, and natural beauty.  Travelers are increasingly seeking genuine connections to destinations and valuing originality over polished, artificial depictions of luxury. This trend emphasizes the importance of authenticity and experience in influencing travel decisions, particularly for discerning travelers in markets like Australia and New Zealand.   


What is consumer motivation?

Consumer motivation for preferring authentic and experiential travel visuals includes:

  • Desire for Genuine Experiences: Travelers seek authentic and unique experiences, not just generic luxury, wanting to immerse themselves in local culture and activities.

  • Distrust of Artificiality:  Growing skepticism towards overly polished or AI-generated imagery, valuing real photography and genuine representations of destinations.

  • Seeking Meaningful Travel:  Travel is increasingly seen as a way to connect with different cultures, have memorable experiences, and create personal stories, not just for relaxation or luxury.

  •   Inspiration and Information:  Travel visuals are used for inspiration and information gathering, and travelers seek authentic content to make informed decisions.   

  • Social Media Influence (Authenticity Focus): While social media drives visual trends, there's a counter-trend towards valuing "candid" and authentic content over overly curated or staged imagery, even on social platforms.   

What is driving trend?

Several factors are driving this trend:

  • Traveler Sophistication:  Travelers are becoming more experienced and discerning, seeking deeper and more authentic travel experiences beyond superficial luxury.

  • Backlash Against "Staged" Social Media:  Growing awareness and fatigue with overly curated and inauthentic social media content, leading to a desire for more genuine representations.

  • Desire for Cultural Immersion:  Increased interest in cultural immersion and connecting with local communities while traveling.

  • "Experience Economy" Evolution:  The "experience economy" is evolving beyond just luxury to encompass authenticity, uniqueness, and personal growth through travel.

  •   Technological Advancements (Authenticity Tools):  Tools and platforms that allow for verifying authenticity and realness of online content are gaining traction, further emphasizing the value of genuine imagery.   

What is motivation beyond the trend?

Beyond immediate travel planning, deeper motivations include:

  • Seeking Meaning and Connection:  Travel as a way to find meaning, connect with different cultures, and broaden personal perspectives in an increasingly globalized world.

  • Desire for "Real" Experiences in a Digital Age:  Counterbalance to increasingly digital and virtual lives by seeking authentic, tangible experiences in the real world.

  • Value for Originality and Uniqueness:  Growing appreciation for originality, creativity, and unique perspectives in visual content, rejecting generic or mass-produced imagery.

Description of consumers article is referring to

The article specifically refers to Australian and New Zealand (ANZ) holidaymakers, who are characterized by:

  • Geography:  Travelers from Australia and New Zealand, implying certain cultural and travel preferences common to these regions.

  • Travel Sophistication:  Likely experienced travelers with discerning tastes, valuing quality and authenticity in their travel experiences.

  • Cultural Values:  Potentially valuing authenticity, down-to-earthness, and genuine connections, which aligns with the preference for non-luxury, local-focused visuals.

  • Media Consumption Habits:  Heavy consumers of social media and video content for travel information and inspiration.

  •   Demographics: While the article mentions white millennials being over-visualized, the target audience for diversified visuals is broader, encompassing various ages, ethnicities, body types, and people with disabilities within the ANZ travel market.   

Conclusions

The article concludes that to effectively market to ANZ travelers in the wake of "The White Lotus" hype, travel brands must prioritize authentic and experiential visuals over generic luxury imagery. By showcasing unique experiences, local culture, natural beauty, and incorporating humor, diversity, social media, and video, brands can better resonate with ANZ travelers' desire for genuine and meaningful travel experiences.

Implications for Brands

  • Authenticity is the New Luxury Visual: Travel brands should shift from solely portraying luxury to emphasizing authenticity, unique experiences, and local culture in their visuals.

  • Invest in Real Photography and Videography:  Prioritize high-quality, real photography and videography that captures genuine moments and natural beauty over AI-generated or overly staged imagery.

  • Showcase Unique Experiences and Activities:  Focus visuals on people engaging in memorable and unique activities that are specific to the destination, rather than generic relaxation scenes.

  •   Include Local Residents in Visuals:  Feature local residents in travel imagery to create a sense of genuine connection to the destination and highlight local culture.   

  • Diversify Visual Representation:  Actively diversify the people featured in travel visuals to be more inclusive across age, ethnicity, body type, and disability, broadening market appeal.

  • Embrace Humor and Levity in Marketing:  Incorporate humor and lightheartedness into travel marketing campaigns to connect with consumers seeking escape and positive emotions.

  •   Prioritize Social Media and Video Content:  Invest heavily in social media marketing and video content, using candid and authentic imagery to engage younger consumers and convey travel information.   

Implication for Society

  • Shift Towards Authentic Visual Culture:  Reflects a broader societal shift towards valuing authenticity and originality in visual content, moving away from artificiality and over-perfection.

  •   Demand for Genuine Representation:  Increased demand for genuine and diverse representation in media and advertising, including travel marketing.   

  • Evolution of Travel Values:  Highlights the evolving values of travelers, who are increasingly seeking meaningful experiences and cultural immersion over superficial luxury.

Implications for Consumers

  • More Authentic Travel Marketing: Consumers will be exposed to more authentic and diverse travel marketing, potentially leading to more informed and genuine travel choices.

  • Empowerment of Real Travel Experiences:  Shift towards authentic visuals may empower travelers to seek out more genuine and less "packaged" travel experiences.

  •   Increased Value for Cultural Immersion:  Travel marketing may increasingly promote cultural immersion and local experiences, encouraging travelers to engage more deeply with destinations.   

Implication for Future

  • Continued Rise of Authentic Visuals: The trend towards authentic and experiential visuals in travel marketing is likely to strengthen and become a dominant approach.

  • AI and Authenticity Debate:  As AI image generation advances, the value of real photography and authentic visuals may become even more pronounced, creating a clear distinction between AI-generated and human-created content.

  • Personalized and Hyper-Authentic Travel Marketing:  Future travel marketing may become even more personalized and hyper-authentic, leveraging user-generated content and real traveler stories.

  • Focus on Sustainability and Responsible Tourism:  Authentic travel visuals may increasingly incorporate themes of sustainability and responsible tourism, aligning with growing consumer awareness of ethical travel practices.

Consumer Trend (Name, Detailed Description): 'Authenticity-Driven Travel Choices'

  • Detailed Description: This consumer trend describes the increasing importance of authenticity in travel decision-making. Travelers are prioritizing genuine experiences, local culture, and real representations of destinations over generic luxury or overly curated portrayals. Authenticity is becoming a key driver influencing destination selection, accommodation choices, and activity preferences.

Consumer Sub Trend (Name, Detailed Description): 'Experiential Travel over Luxury Focus'

  • Detailed Description: This sub-trend highlights the shift in travel priorities from solely seeking luxury and opulence to valuing unique and memorable experiences. Travelers are increasingly drawn to destinations and activities that offer authentic cultural immersion, adventure, and opportunities for personal enrichment, rather than just high-end amenities or superficial glamour.   

Big Social Trend (Name, Detailed Description): 'The "Age of Authenticity" in Media'

  • Detailed Description: This broader social trend reflects a widespread cultural shift towards valuing authenticity across all forms of media and communication. Consumers are increasingly skeptical of overly polished or artificial content and are seeking genuine, transparent, and relatable representations in advertising, entertainment, and social media.   

Worldwide Social Trend (Name, Detailed Description): 'Global Desire for "Real" Experiences'

  • Detailed Description: This global trend describes the universal human desire for "real" and authentic experiences in an increasingly digital and often artificial world. Across cultures, people are seeking out genuine connections, tangible moments, and authentic representations in their consumption choices, travel, and interactions, as a counter-balance to the virtual and curated aspects of modern life.

Social Drive (Name, Detailed Description): 'Desire for Genuine Connection & Meaningful Experiences'

  • Detailed Description: The underlying social drive is the human desire for genuine connection and meaningful experiences. Consumers are motivated to seek out products, services, and experiences that offer authentic human connection, emotional resonance, and a sense of deeper meaning, moving beyond superficiality and prioritizing genuine engagement and personal enrichment.   

Learnings for brands to use in 2025

  • Authenticity trumps luxury in visuals:  Prioritize authentic imagery showcasing real experiences over generic luxury.

  • Experiences are more valued than opulence: Focus on unique and memorable activities, not just high-end amenities.

  •   Local culture is a key attraction: Highlight local residents and cultural elements to create genuine connections.   

  • Humor and diversity resonate broadly:  Incorporate humor and inclusive representation to widen appeal.

  •   Video and social media are essential for engagement:  Utilize video and candid imagery on social media platforms.   

Strategy Recommendations for brands to follow in 2025

  • Curate "Authentic Experience" Visual Libraries: Develop visual assets that prioritize real photography and videography showcasing genuine local experiences, culture, and natural beauty, moving away from staged luxury setups.

  •   Partner with Local Content Creators and Storytellers:  Collaborate with local photographers, videographers, and influencers to capture and share authentic visual stories of destinations and experiences from a local perspective.   

  • Launch "Real Traveler Stories" Campaigns:  Feature user-generated content and real traveler stories in marketing campaigns, showcasing genuine experiences and building trust through peer-to-peer endorsements.

  • Incorporate Humor and Lightheartedness in Visuals:  Use humor and levity in marketing visuals to create emotional connections and resonate with consumers seeking positive and escapist content.

  • Develop Diverse and Inclusive Visual Representation Guidelines:  Establish clear guidelines for visual representation that prioritize diversity and inclusion across age, ethnicity, body type, and disability, ensuring marketing materials reflect a broader range of travelers.

Final Sentence (Key concept) describing main trend from article (which is a summary of all trends specified)

Getty Images' research underscores the trend of authentic and experiential travel visuals, revealing that genuine imagery showcasing local culture and unique experiences resonates more strongly with ANZ travelers than generic luxury portrayals, especially when capitalizing on the "White Lotus" effect.

What brands & companies should do in 2025 to benefit from trend and how to do it.

Travel brands in 2025 should embrace authenticity and experiential storytelling in their visual marketing to resonate with travelers seeking genuine connections and unique experiences, particularly by leveraging user-generated content, local collaborations, and diverse representation. They can do this by:   


  •   Creating "User-Generated Content (UGC) Driven Campaigns":  Launch marketing campaigns that heavily feature photos and videos created by real travelers, showcasing authentic experiences and building trust through peer endorsements.   

  • Developing "Local Lens" Social Media Series:  Create social media series that highlight destinations through the lens of local residents, featuring their perspectives, favorite spots, and cultural insights, offering a genuine and insider view.

  •   Partnering with "Authenticity-Focused" Travel Influencers:  Collaborate with travel influencers known for their authentic storytelling, genuine engagement with local cultures, and focus on meaningful experiences, rather than just luxury endorsements.   

  • Hosting "Capture the Real [Destination]" Photo/Video Contests:  Organize contests that encourage travelers to submit their most authentic photos and videos of a destination, awarding prizes and featuring winning entries in marketing materials, crowdsourcing genuine visual content.

  • Implementing "Behind-the-Scenes" and "Unfiltered" Visual Content Strategies:  Incorporate behind-the-scenes glimpses into travel experiences and unfiltered, less-polished visuals in marketing, emphasizing transparency and realness over staged perfection.

Final Note:

  •   Core Trend: Authentic & Experiential Travel Visuals - Authentic, experience-focused visuals are key in travel marketing.   

  • Core Strategy: Authenticity-Driven Visual Storytelling & UGC Integration - Focus on genuine narratives, user-generated content, and local perspectives.

  • Core Industry Trend: Travel Marketing Shift to Authenticity & Experience - Travel marketing is moving away from generic luxury towards genuine and experiential representations.

  •   Core Consumer Motivation: Desire for Genuine Connection & Meaningful Travel - Travelers seek authentic connections to destinations and meaningful, unique experiences.   

Final Conclusion

Getty Images' research provides crucial insights for travel brands in 2025. To effectively capitalize on trends like the "White Lotus" effect and resonate with discerning travelers, particularly in ANZ markets, brands must shift their visual marketing strategy from generic luxury to authentic and experiential storytelling. Embracing user-generated content, local collaborations, diverse representation, and a focus on genuine experiences will be essential for travel brands to build trust, capture attention, and ultimately drive travel decisions in an increasingly authenticity-driven world.   

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