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Insight of the Day: How Brands Can Celebrate Pride Month Authentically, According to Consumers

Findings:

  • Support for Pride marketing among LGBTQ+ consumers has increased by 2% since last year.

  • The percentage of LGBTQ+ adults unfavorable to Pride-themed campaigns has fallen significantly, with more adopting a neutral stance.

  • There's a growing neutrality among the general population regarding Pride-themed campaigns, with 37% stating their purchasing behavior wouldn't be affected.

  • LGBTQ+ consumers show a 10% increase in their willingness to switch to brands that share their values and boycott those that don't.

  • Concern for LGBTQ+ rights among LGBTQ+ adults is high, with 79% expressing concern.

  • Consumers value authenticity in Pride marketing, emphasizing collaboration with LGBTQ+ owned businesses and creators, engaging with LGBTQ+ organizations, and adopting a year-round strategy.

  • Americans are generally favorable or neutral toward brands celebrating national months for minorities, with higher favorability among LGBTQ+ adults.

Key Takeaway:

Authenticity and meaningful engagement with the LGBTQ+ community are crucial for brands participating in Pride Month marketing. Focusing on collaboration, allyship, and year-round support resonates strongly with LGBTQ+ consumers.

Trend:

There's a growing trend of neutrality towards Pride-themed marketing among the general population, while LGBTQ+ consumers are becoming more discerning about brand authenticity and are prioritizing brands that align with their values.

Conclusions:

Brands can leverage Pride Month to connect with LGBTQ+ consumers and demonstrate their commitment to diversity and inclusion. However, it's essential to avoid "rainbow washing" and prioritize genuine engagement with the community to build trust and loyalty.

Implications for Brands:

  • Partner with LGBTQ+ owned businesses and creators to demonstrate authenticity and support the community.

  • Engage with LGBTQ+ organizations and causes to show commitment beyond Pride Month.

  • Develop year-round strategies that reflect a genuine commitment to LGBTQ+ inclusion.

  • Avoid tokenistic gestures and prioritize meaningful actions that resonate with the community.

  • Be mindful of the evolving sentiments and preferences of both LGBTQ+ and general consumers to tailor marketing strategies effectively.

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