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Insight of the Day: Rapid expansion of Zomato, Swiggy to impact QSR sales, says report

Key Points:

  • Food Aggregator Expansion: The rapid expansion of food delivery platforms like Zomato and Swiggy is negatively impacting the sales of quick-service restaurants (QSRs).

  • Increased Competition: The proliferation of delivery partners has increased customer reach for smaller restaurants, leading to greater competition for QSRs.

  • Demand Softness: QSRs have experienced weak sales in recent quarters due to subdued consumer spending and inflation.

  • Expansion Plans: Despite the challenges, QSR companies are continuing with their store opening and capital expenditure plans.

  • Investment in Infrastructure: Companies like Jubilant FoodWorks and Devyani International are investing in new facilities and expanding their store networks.

Implications:

  • For QSRs: The rapid growth of food aggregators and the increasing competition pose challenges to QSR sales and profitability. QSRs need to adapt to this changing landscape by exploring innovative strategies to attract and retain customers.

  • For Aggregators: The expansion of aggregators provides them with a larger customer base and increased market share. However, they need to ensure a balance between growth and profitability while maintaining healthy relationships with restaurant partners.

  • For Investors: The weak demand and competitive landscape may create uncertainty for investors in the QSR industry. However, the expansion plans and investments by companies may present opportunities for long-term growth.

  • For Consumers: Consumers benefit from having a wider variety of options available for food delivery. However, the fragmentation of sales may lead to inconsistencies in quality and service across different platforms.

Overall, the rapid expansion of food aggregators is transforming the food delivery landscape in India, creating both challenges and opportunities for QSRs and other stakeholders in the industry.

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