Detailed Findings:   Loyalty schemes in supermarkets often provide customers with significant discounts and other benefits in exchange...

Summary: Detailed Findings Declining Brand Loyalty Overall Only 7 in 10 consumers say they feel loyal to specific brands, retailers, or...

Findings: Emotional connection remains central to fan loyalty, but modern loyalty programs are evolving toward personalization and...

Findings: Customer Experience (CX) Failure Rate : Globally, 12% of customer experiences are considered “very poor.” Industry Performance...

Findings : Brand loyalty and scent are major factors shaping U.S. consumers' choices for hair care products. Dove leads in brand...

Findings: Consumer trust in brand information is crucial, with 61% of surveyed consumers prioritizing trust in information provided by...

Findings A new study by the Loyalty Science Lab reveals that consumer loyalty is increasingly influenced by political and social values,...

Findings: Fast-food and retail chains are increasingly relying on loyalty programs to retain customers and drive sales amid economic...

Findings : Point-based and tiered loyalty programs  continue to dominate the loyalty space, with 77%  of the 100 tracked brands offering...

Findings: A recent Statista Consumer Insights survey revealed that nearly half of Americans are likely or very likely to change their car...

Key Findings: Pharmaceutical Loyalty: Consumers are primarily loyal to specific pharmaceutical products (61%), prioritizing efficacy and...

Findings: The loyalty landscape in the Asia-Pacific (APAC) region is shifting from transactional to emotional strategies. Customers are...

Findings: Satisfaction with Product Selection: 62% of US consumers feel there are enough product choices in most categories. Desire for...

Findings: Merchant steering, where retailers offer discounts for using specific payment methods, is not as common as expected. Consumers...

Thai Beauty Consumers: A Shifting Landscape Findings: Lack of Brand Loyalty: Nearly half of Thai consumers are willing to switch beauty...

Key Takeaways: Younger Travelers Less Engaged with Loyalty Programs: Gen Z and millennials are less likely to enroll in or remain loyal...

Findings: 76% of Americans plan to travel in the next 12 months, with 56% opting for air travel. Travel patterns vary by gender and...

Findings: Consumer willingness to switch brands for lower prices is increasing due to economic pressures. Private label products are...

A recent survey of luxury consumers by Authentique revealed that consumers want more than just sustainability data from digital product...

Over 50% of MEA Consumers in Loyalty Programs Want Freebies - Euromonitor International Key Points: Consumer Preferences: More than 50%...