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Insight of the Day: Shop ‘Til You Drop: How Many Hours Do People Spend Online Shopping?

Findings: The survey reveals Americans' dedication to finding the best deals while shopping online, with a majority prioritizing price over quality and actively seeking promotions.

Key Takeaway: Americans are savvy shoppers who prioritize finding deals and are willing to invest time and effort to save money. This behavior is particularly prominent among younger generations.

Trend: The trend of bargain hunting and deal-seeking is prevalent among American shoppers, who actively search for promotions and discounts before making purchases.

Consumer Motivation:

  • Saving Money: The primary motivation is to save money and get the best value for their purchases.

  • Thrill of the Hunt: Some consumers enjoy the process of finding deals and view it as a challenge or game.

  • FOMO (Fear of Missing Out): Consumers don't want to miss out on potential savings and regret paying full price.

Driving Trend:

  • Economic Factors: Inflation and economic uncertainty have made consumers more price-sensitive.

  • Technology: Online shopping platforms and tools have made it easier to compare prices and find deals.

  • Marketing Tactics: Retailers and brands often promote discounts and limited-time offers, encouraging deal-seeking behavior.

Target Audience: The survey focuses on American consumers, with specific insights on Gen Z and millennial shoppers who are more likely to abandon purchases if they can't find a deal.

Product/Service: The article discusses online shopping behavior and the use of tools like the Citi Shop browser extension to find deals and discounts.

Conclusions: The survey highlights the importance of price and promotions in consumers' purchasing decisions. It also reveals the lengths to which consumers are willing to go to find the best deals.

Implications for Brands:

  • Pricing Strategies: Brands need to consider competitive pricing and offer regular promotions to attract and retain customers.

  • Transparency: Brands should be transparent about their pricing and discount policies to build trust with consumers.

  • Marketing and Communication: Brands can leverage the trend of deal-seeking by promoting their offers and discounts effectively.

Implications for Society:

  • Consumerism: The focus on finding deals can perpetuate a culture of consumerism, where people are constantly seeking the next bargain.

  • Economic Impact: The trend of bargain hunting can drive competition among retailers and put pressure on profit margins.

  • Sustainability: The constant pursuit of deals may lead to overconsumption and waste, as people buy items they don't necessarily need just because they are on sale

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