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Travel: Sky-High Snacking: How Mondelēz International Is Rewriting Travel Retail for Snacks

What Is the Trend: “Duty-Free Turns Snack-Up”

The travel retail category is undergoing a transformation—from luxury-dominant mono-channel to an immersive playground for snacks and confectionery.

  • The travel sweets & snacks market is now valued at US $4.8 billion, and projected to reach US $7.7 billion by 2030, with a CAGR of about 8.3%.

  • Airports, cruise ships, and other travel-retail venues are evolving from transactional zones into high-value brand touchpoints, especially for fast-moving consumer snack brands.

  • Mondelēz has launched a strategic framework called “Destination: Value” under its travel-retail business unit, aimed at redefining value, engagement, and consumer experience.

  • Exclusive formats, personalised packaging, and behaviour-insight activations are being used to drive penetration, basket size, and brand experience in travel retail.

Insight: The snack category is shifting from back-shelf impulse to front-stage experience—especially in travel retail contexts.

Why It Is Trending: “Captive Consumer, Curated Consumption”

Several converging forces are making travel retail an attractive arena for snack brands—especially a major player like Mondelēz.

  • Travel retail offers a captive, affluent, and global consumer base in transit environments—making it fertile ground for impulse and gifting occasions.

  • The traditional luxury-goods dominance is giving way to snacking and confectionery, as travellers seek quick rewards, comfort snacks, and premium convenience.

  • Travellers now value experiences, personalisation, and storytelling—and snacks fit the brief when activated with creativity.

  • Brands are moving “beyond price” to value in terms of convenience, emotional reward, and surprise—making snacks a strategic growth platform.

Insight: Travel retail is no longer just a checkpoint—it’s a brand-building opportunity field for snacks and confectionery.

Overview: “Snack Brands Boarding! The Airline of Impulse”

Mondelēz is reshaping travel retail strategy by leveraging behavioural science, immersive experiences, and channel-specific innovation.

  • The “Destination: Value” framework emphasises four key drivers: Consideration, Penetration, Volume, and Value within traveller journeys.

  • Data-led research across 30+ airports is decoding how journey context influences snack purchases.

  • Rather than compete on price alone, Mondelēz is rolling out custom packaging, cross-category bundles, and branded activations at airports.

  • Snacks are positioned not as add-ons, but as destination purchases—part of the travel mindset, gifting ritual, or “treat myself” moment.

Insight: Snacks in travel retail are becoming as much about the journey and moment as about flavour or format.

Detailed Findings: “Smooth Take-Off for Snacks in Transit”

  • Under-leveraged category: Despite 9 in 10 travellers snacking between meals, only a small fraction buy confectionery in duty-free stores—indicating vast room for growth.

  • Growth trajectory: The sector’s projected CAGR shows strong headroom for brands investing in experience-led activations.

  • Behavioural activation: Mondelēz uses behavioural science to move beyond discounts—leveraging scarcity, gamification, and intuitive in-store design cues.

  • Value redefined: The focus is shifting from “lowest price” to “best experience”—value now includes time saved, surprise, personalisation, and emotional reward.

Insight: Travel retail snack success hinges less on product alone and more on journey-aware brand experience.

Key Success Factors: “Runway Checklist for Snack Brands”

  • Deep insight into traveller mindset: Understand how context (airport, layover, gifting) changes purchase behaviour.

  • Exclusive formats and bundles: Limited editions, destination-only packaging, and cross-category pairings boost desirability.

  • Experience over discount: Focus on meaningful engagement rather than price cuts.

  • Channel-specific activation: Tailor products to travel touchpoints—considering transit time, luggage constraints, and impulse windows.

  • Collaborative ecosystems: Partner with airports and retailers to co-design store environments and journey-specific moments.

Insight: In travel retail, success comes from being destination-aware, not just shelf-aware.

Key Characteristics of the Trend: “Snack Retail 2.0”

  • Impulse meets occasion: Snacking in travel is both spontaneous and ritualised (gifts, memories, reward).

  • Journey-integrated packaging: Messaging taps into trip themes—“souvenir,” “treat myself,” “travel snack.”

  • Experiential touchpoints: Digital, interactive, personalised, and limited-edition experiences fuel engagement.

  • Global but local: Travel retail thrives on global brand appeal with regional flavour relevance.

Insight: The future of snack retail is moment-aware packaging, activation, and storytelling.

Market & Cultural Signals Supporting the Trend: “The Duty-Free Shake-Up”

  • Luxury goods have long dominated duty-free, but sweets and snacks are now among the fastest-growing categories.

  • Retail spend per passenger is shifting—brands that adapt experience design and context are outperforming.

  • Airports are embracing FMCG brands that bring storytelling and sensory activation, not just shelf inventory.

  • Behavioural science and data-led store design are now standard for top-tier travel-retail operators.

Insight: Travel retail is transitioning from passive browsing to active engagement—where snack brands can lead.

What Is Consumer Motivation: “Journey-Snacking with Meaning”

  • Travellers seek comfort, novelty, and reward—snacks align with mood and travel stage.

  • Gifting and souvenir motives drive demand for destination-exclusive formats.

  • Time-sensitive convenience: travellers value grab-and-go, premium, and compact formats.

  • Emotional triggers: custom packaging, limited editions, and sensory experiences enhance connection.

Insight: Snacks aren’t just consumed—they’re part of the travel story.

What Is Motivation Beyond the Trend: “Snack as Experience, Not Just Consumption”

  • Beyond utility: Snacks serve as mood-boosters, self-care tokens, or souvenirs.

  • Brand elevation: Snacking becomes aspirational when positioned as experiential.

  • Channel evolution: Travel retail functions as a test bed for innovation and premium launches.

  • Cross-category synergy: Snacks connect with beverages, wellness, and gifting sectors for extended relevance.

Insight: Travel retail is redefining snack consumption—from something you eat to something you experience.

Description of Consumers: “The Transit Treat Seeker”

  • Profile: Global travellers—frequent flyers, tourists, and business passengers.

  • Age: Broad, but especially strong among Millennials and Gen Z valuing experience and novelty.

  • Gender: Balanced; both engage through gifting and indulgence.

  • Lifestyle: Travel-centric, brand-aware, seeking portable pleasures that enhance the journey.

  • Spending style: Higher discretionary spend, valuing exclusivity and convenience.

Insight: The transit treat seeker is buying more than a snack—they’re buying a moment.

Changing Consumer Behavior: “From Duty-Free Browsing to Experience-Buying”

  • Shoppers are moving from passive browsing to experience-driven decision-making.

  • Purchase occasions now include self-reward and gifting, not just price-driven hoarding.

  • Non-confectionery travellers are open to snack purchases if offered novelty or exclusivity.

  • Cross-category bundles and limited-edition drops are boosting conversion rates.

Insight: Travel retail snacking is evolving from price-driven to value-driven experiences.

Implications Across the Ecosystem: “Snack Brands’ Boarding Gate Strategy”

  • Consumers: Expect unique travel-only formats and personalised packaging.

  • Brands: Must elevate travel retail from secondary distribution to a growth channel.

  • Retailers & Airports: Can partner with snack brands to drive dwell time, impulse buys, and engagement.

Insight: Snacks in travel retail are no longer sidekicks—they’re front-stage players in brand growth and engagement.

Strategic Forecast: “Snack Retail Takes Off Beyond the Trolley”

  • Expect more travel-exclusive SKUs and custom packaging tied to destinations.

  • Behavioural science and gamified activations will become the new normal.

  • Cross-category bundles will increase basket size and broaden shopper appeal.

  • Retail spaces will integrate digital layers—AR, pre-booking, and loyalty-linked snack bundles.

Insight: Growth will come from experience design, not just shelf expansion.

Areas of Innovation: “From Candy Shelf to Journey-Shelf”

  • Custom Packaging: Personalisation and destination branding as key drivers.

  • Experiential Pop-Ups: Airport activations and limited-edition releases.

  • Data-Driven Mapping: Real-time offers aligned with layover length and gifting intent.

  • New Format Bundles: Pairing impulse snacks with premium editions.

  • Cross-Channel Integration: Digital pre-order, mobile engagement, and loyalty apps.

Insight: Innovation isn’t just about new flavours—it’s about new engagement touchpoints.

Summary of Trends: “Travel Retail Takes Snack Flight”

The travel-retail channel is being redefined: snacks and confectionery are stepping into the spotlight, fuelled by experiential design, traveller insight, and exclusive formats.

  • Core Consumer Trend — “Transit Treat Culture”Travel triggers new snack moments—self-reward, gifting, and comfort.

  • Core Social Trend — “Experience Over Essentials”Emotional connection outweighs price in decision-making.

  • Core Strategy — “Channel Reinvention”Travel retail becomes a growth laboratory, not a secondary outlet.

  • Core Industry Trend — “Snack-Led Travel Growth”Sweets and snacks outpace traditional luxury sales in airports.

  • Core Motivation — “Moment + Memory”Snacks become souvenirs and emotional anchors.

  • Core Insight — “Journeys Drive Purchases”Understanding traveller emotion unlocks demand.

  • Trend Implication — “Value Re-Defined in Transit”Brands that deliver experience and context win beyond price.

Final Thought: A New Boarding Call for Snack Brands

As travel retail enters a new chapter, Mondelēz isn’t just participating—it’s rewriting the playbook. At the crossroads of transit, storytelling, and impulse, snacks are becoming destination purchases rather than afterthoughts.

Insight: For snack brands, the next frontier isn’t just the aisle—it’s the boarding gate.

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