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Enrertainment: Pop-Up Playground: Gen Z’s UK IRL Craze and What It Means for Brands

  • Gen Z’s desire for real-world, immersive experiences has driven the pop-up phenomenon from marketing sideshow to the core of youth culture across the UK and Europe.

  • As digital fatigue sets in, young consumers are seeking nostalgia, authentic brands, and fun group activities that create real connections.

  • Brands are innovating beyond traditional stores, using pop-ups for play, purpose, and viral social appeal.

This trend is powered by demand for hands-on engagement, as young audiences crave moments of togetherness, entertainment, and self-expression—making IRL experiences essential for brand relevance.

Overview: Pop-Ups Reboot Retail—And Gen Z’s Social Life

Branded pop-ups are now cultural hubs for Gen Z and young Millennials. Instead of routine shopping, these events mix themed environments, community connection, nostalgia, and exclusive products. Popular UK pop-ups include Benefit’s Benemart beauty supermarket, Netflix’s “As Seen On Netflix” charity shop, and Decathlon’s “Rentals for Rubbish” green challenge. These examples showcase how three-dimensional IRL brand touchpoints create emotional impact, viral buzz, and lasting loyalty.

Detailed Findings: The Anatomy of Viral UK IRL Pop-Ups

  • IRL Shift from Digital Overload: Gen Z’s high digital engagement has led to tech burnout, fueling a hunger for face-to-face, “screens down” brand encounters.

  • Nostalgia and Community: Pop-ups deliver familiar themes and group experiences that foster belonging. Examples include roller rinks and retro-decor supermarket spaces for brands like Benefit.

  • Purpose Over Purchase: Events supporting causes—such as Netflix’s charity shop in partnership with Mind, or Decathlon’s eco-themed rental pop-up—generate deeper loyalty and shareability.

  • Exclusivity and Personalization: From limited-edition “grocery” beauty buys to hands-on scavenger hunts and team challenges, pop-ups fuel FOMO and social content.

  • Mission Alignment: IRL events that tie in charitable giving, mental health awareness, or sustainability show higher consumer engagement and advocacy.

  • Three notable IRL (in real life) brand pop-ups that went viral in the U.K. in 2025 include:

    1. Benefit x Selfridges: Benemart Supermarket Pop-Up

    • Location: Selfridges, London

    • Concept: Benefit Cosmetics transformed a retail space into a playful supermarket called “Benemart.”

    • Features: The pop-up mimicked a grocery store with a checked floor, pink shelving, and retro signs. Exclusive, limited-edition “grocery”-themed beauty products were available, with packaging designed to resemble everyday supermarket items (e.g., “Soup’d Up Beauty” in a can, “Whole Latte Lashes” styled as a coffee cup).

    • Viral Moment: The immersive experience and themed products generated a strong social media buzz, successfully leveraging novelty and visual appeal to encourage user-generated content and viral sharing.

    2. Netflix x Mind: “As Seen on Netflix” Charity Pop-Up

    • Location: London and Birmingham

    • Concept: Streaming giant Netflix partnered with mental health charity Mind to create a store selling wardrobe, props, and memorabilia from famous Netflix series.

    • Features: Included signed scripts, clothes worn by stars in hit shows (e.g., Princess Diana’s jeans from “The Crown”), and set replicas for fans to interact with (notably, a re-creation of a “Heartstopper” bedroom). There was also an online auction and physical experiences for fans.

    • Viral Moment: The combination of exclusive collectibles, celebrity connections, and support for a mental health cause fueled earned media attention and viral coverage across platforms.

    3. Decathlon “Rentals for Rubbish” in Partnership with Planet Patrol

    • Location: Limehouse Basin, London

    • Concept: Sports retailer Decathlon addressed sustainability by launching a pop-up dubbed “Rentals for Rubbish.”

    • Features: Customers registered for a litter-picking event to receive free vouchers for borrowing equipment (bikes, paddle boards, etc.). The event directly tied brand engagement to environmental action in a distinctly hands-on way.

    • Viral Moment: The event united community action with the pop-up format, aligned with Gen Z’s passion for sustainability, and ignited social sharing and press attention through its “do good, feel good” engagement model.

    These pop-ups exemplify several trends shaping brand activations for Gen Z in the U.K.:

    • Highly themed, immersive environments create “Instagrammable” moments and emotional engagement.

    • Collaborations with charities or causes deepen impact and authenticity.

    • Activities or experiential elements (beyond just shopping) spark organic, word-of-mouth buzz and broader media exposure.

    These campaigns illustrate how pop-ups have become a sophisticated, viral-ready tool for brands looking to connect with young consumers in Europe and leverage IRL experiences for online amplification.

Key Success Factors of IRL Pop-Up Trend: What Makes Them Go Viral

  • Authenticity: Pop-ups need to reflect real brand values and culture or risk rejection by Gen Z.

  • Experience Centricity: Activities like roller skating, interactive decor, and gamified events make the experience memorable and highly shareable.

  • Community and Co-Creation: Successful pop-ups encourage group participation and guest-led activities, increasing advocacy and loyalty.

  • Purposefulness: Social cause or sustainability elements transform events into meaningful moments that go beyond product sales.

  • Nostalgia & Novelty: Unique themes—like Benemart’s supermarket-style beauty retail—capture Gen Z’s love for nostalgia, surprise, and entertainment.

Key Takeaway: Pop-Ups Are Gen Z’s Loyalty Playground

Branded IRL pop-ups now anchor long-term customer relationships, provide lasting experiences, and turn brands into community catalysts—far surpassing the impact of traditional retail.

Main Trend: Experiential Branding Rewrites the Playbook

Physical pop-ups mark a shift from transactional, digital-first engagement. By centering experience, brands become culture shapers—using IRL moments to deepen emotional bonds and spark viral social storytelling.

Description of the Trend: Pop-Up Power—The IRL Connection

Brands are launching immersive and creative real-life experiences, like themed supermarkets, roller rinks, interactive charity shops, and environmental scavenger hunts. These events deliver co-creation, fun, and social good, helping Gen Z connect and express themselves far beyond the store environment.

Key Characteristics of Pop-Up Culture 2.0

  • Temporary and Themed: Limited-edition installations with distinctive design (from roller rinks to supermarket-style stores) drive excitement and attendance.

  • Community Focus: Designed for young group participation—physical pop-ups become social gathering places.

  • Content Creation Ready: Experiences are visually striking and built for social media, fueling organic brand amplification.

  • Purpose-Driven: Partnerships with charities or eco-causes are standard, strengthening emotional investment and advocacy.

  • Exclusivity: Limited products or create-your-own offerings ensure pop-ups are memorable and drive FOMO.

Market and Cultural Signals Supporting the Trend

  • Nostalgia Revival: Retro themes, third-place psychology, and heightened desire for physical comfort and group experiences shape youth engagement.

  • Tech Burnout: “Screens down” events respond to digital fatigue and encourage mindful, present moments.

  • UGC Boom: Gen Z values pop-ups as content labs, using IRL events to drive their personal brand online.

  • Activism/Mission: Pop-ups with mental health, sustainability, or charity tie-ins attract purpose-driven youth.

  • Hybridization: Pop-ups regularly bridge physical and digital engagement, creating multiplatform experiences.

What Is Consumer Motivation: Why Gen Z Keeps Showing Up

  • Belonging: Young people want to bond in real life and share memorable group moments.

  • Novelty: FOMO, nostalgia, and entertainment draw crowds and drive repeat attendance.

  • Co-Creation: Opportunities to personalize and shape the pop-up keep consumers engaged.

  • Purpose: IRL involvement with causes (mental health, environment) makes experiences meaningful.

  • Authentic Escape: In-person experiences combat digital fatigue and offer genuine fun.

What Is Motivation Beyond the Trend: Deeper Layers Driving Engagement

  • Authenticity: Gen Z seeks brands with genuine values, not performative marketing.

  • Mental Wellbeing: IRL brand events foster group belonging, helping counter loneliness and celebrate individuality.

  • Escape: Pop-ups provide an alternative to impersonal online advertising and endless screens.

  • Identity: On-site activities support unique, personal expression among peers.

  • Trust: In-person connections build loyalty and reduce skepticism created by digital oversaturation.

Descriptions of Consumers: The Gen Z IRL Pop-Up Crowd

Consumer Summary:Young urbanites and suburbanites (primarily aged 18–29) who balance high tech savvy with a hunger for authentic real-world connection. Motivated by values, meaning, and opportunities to co-create, they prefer experiences and relationships over possessions. Diversity, inclusion, and mental wellness frame their lifestyle choices and purchasing.

  • Who are they? Gen Z and young Millennials, mostly city-based but expanding to suburban areas.

  • What is their age? Generally 18–29, but interest strong among 13–39.

  • What is their gender? Mixed, inclusive and gender-diverse, with brands expected to represent all identities.

  • What is their income? Discretionary spend is experience-focused—often students, early professionals, modest to mid-level earners.

  • What is their lifestyle? Social, values-first, activist-minded, with attention to mental wellbeing and authentic relationships.

How the Trend Is Changing Consumer Behavior: Pop-Ups Transform Gen Z Shopping and Socializing

  • Transaction to Experience: Shopping is now about making memories with brands—products are just the souvenir.

  • Deeper Relationships: Participatory events make brands trusted members of Gen Z’s social circle.

  • UGC Spike: Pop-up experiences fuel shareable content for personal and brand accounts.

  • Purposeful Purchases: Gen Z increasingly expects purchases to have positive social or environmental impact.

  • Hybrid Worlds: The line between online and IRL is blurring—pop-ups create connection across both spaces.

Implications of Trend Across the Ecosystem: Pop-Ups Reshape Brand, Retail, and Consumer Roles

For Consumers: New ways to connect, express, and spend with authenticity and influence.For Brands and CPGs: IRL innovation is now a mandate—experience, not just product, is the metric for success.For Retailers: Brick-and-mortar evolves from pure sales to emotional and experiential destination, with pop-ups as the engine.

Strategic Forecast: Pop-Up Trend Map for 2025–2027

  • Experiences Drive Loyalty: Brands will use IRL touchpoints for lasting emotional engagement.

  • Purpose Partnerships: Expect more events with mental health, sustainability, and inclusivity baked in.

  • Hybrid Models Expand: AR, mobile integrations, and “phygital” pop-ups rise.

  • Higher Expectations: Gen Z’s authenticity radar will demand genuine, creative events.

  • Wider Reach: Pop-ups targeting secondary cities and towns diversify culture and impact.

Areas of Innovation: The Next-Gen Pop-Up Playbook

  • Tech-Integrated Pop-Ups: AR overlays, mobile engagement, QR-based interactive experiences.

  • Cause-Driven Events: Sustainability and charity alignments made central to brand strategy.

  • Personalization and Co-Creation: Bespoke products or choose-your-own-adventure experiences at every pop-up.

  • Community-Led Design: Consumer feedback directly shapes activities and themes.

  • Content Ecosystem Strategy: Pop-ups planned for viral UGC and multi-platform digital storytelling.

Core Consumer Trend:Experience-Forward Engagement—Gen Z wants brands to deliver playful, meaningful IRL experiences.

Core Social Trend:Nostalgia and Third-Place Community—Longing for comfort, connection, and group identity after digital saturation.

Core Strategy:Hybrid Participation—Brands and consumers meet in creative IRL-digital spaces for advocacy and co-creation.

Core Industry Trend:Purpose-Led Retail—Pop-ups set new standards for authenticity, activism, and emotional impact.

Core Consumer Motivation:Belonging & Meaning—Gen Z buys into experiences that connect them to values, causes, and each other.

Final Thought: Pop-Ups Are Gen Z’s New Real-World Social Networks

Pop-up culture is no longer just a marketing play—it’s where Gen Z chooses to gather, express themselves, and build lasting relationships with brands. To stay relevant, brands must create IRL experiences that feel genuine, purposeful, and open to co-creation, turning loyalty and advocacy into living, shared moments.

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